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“Great agents, great companies and great customer service.
Edward C.
“Thank you for taking great care of us on our insurance needs. The team at Walters Associates, Inc have been wonderful to work with for the past 35 years. Most agents wouldn’t go above and beyond to take care of their customers, but Walters Associates, Inc always has for us. Whether it was Cap, Betsy or Gary, they were always there when we needed them.
We could depend on them to meet critical deadlines with a professionalism and understanding that we know we would not get anywhere else. Not only do we get great service with your company but we also get a great policy at a great price. How do I know it’s a great policy? I know because you’ve walked through each of the points to ensure that we had the coverage we needed.
Thank you for the years of peace of mind you have provided to us.
Barbara J.
“As CEO/National Secretary of a Fraternal Life Insurance Organization, which had its National Headquarters in downtown Wilkes-Barre, PA, I dealt with all of the local businesses. One of those businesses was Walters Associates, Inc. Through the many years that I have had the pleasure of working with them, I have found the owners and office staff to be excellent on servicing their clients. They look for all the best prices and get all materials to you on a timely basis. They are experts on their knowledge of the products and nothing is too much of a problem for them to solve. Because of all this, when I purchased my home recently, I put all of my insurance needs into their very capable hands.
Charlotte A.
“I have been a client of Walters Associates, Inc for the past 23 years. My family and I have always been treated with the utmost professionalism and courtesy. We were never made to feel like a number, rather we felt like family by the entire team.
Ten years ago we lost our entire home to a fire. Thankfully no one was injured, however the dwelling was a total loss. That evening with the house still smoldering, Betsy Tribendis appeared on the scene. With so much gut wrenching emotion and fear that this devastation brought, we were calmly assured and put at ease by her. She went out of her way to get the insurance claim rolling. Her expertise and empathy calmed our fears.
Just recently we relocated to another state many miles from Pennsylvania. Not knowing how this move would work with our insurance policies seemed overwhelming. Fortunately for us, Barb J. was there every step of the way. Researching and contacting other agencies for us, until the right fit was found. She made the transition appear seamless. Through the years Barb has gone out of her way for us. She is prompt to return phone calls and emails and has always been pleasant to deal with. No request has been too large for Barb.
I would recommend Walters Associates, Inc to family, friends and clients. Thank you Betsy, Barb and the entire team. We really have been in good hands!
Ellen B.
“Walters Associates, Inc deserves our family’s highest recommendation. Throughout the many years as customers, we have been able to count on them for the best professional advice regarding our insurance needs. What sets them apart from all others has been each of their agent’s personal touch on reviewing our policies. They would then contact us when they found a way to provide us with options that might best suit our circumstances at the time.
Jane and Thomas Z.